Spinjo KYC Verification Process
Spinjo runs a KYC check to confirm your identity, your address, and that the payment method you use belongs to you. The review happens inside your account, and you upload photos or scans of the requested documents.
Spinjo requests verification when you first withdraw, when your total withdrawals reach set internal thresholds, or when activity triggers an AML/fraud check. Common triggers include a change of personal details, a new device or location, unusually large deposits, or repeated failed payment attempts.
- Identity (ID/Passport): Upload a clear colour photo of a valid passport or national ID card. Spinjo checks full name, date of birth, document number, expiry date, and that the document is readable edge-to-edge. If Spinjo asks for a selfie check, submit a live selfie or a photo of you holding the same document, with your face and the document details in focus.
- Address proof: Upload a recent document showing your full name and residential address, dated within the last 3 months. Spinjo accepts utility bills (electricity, water, gas), a bank statement, or a government letter. The file must show the issuer name/logo and the date; screenshots of edited PDFs get rejected.
- Payment method: If you use a bank card, upload images of the front and back. Hide the middle digits of the card number and the CVV, and keep the first 6 and last 4 digits visible, plus your name and expiry date. If you use an e-wallet, Spinjo asks for a screenshot of the wallet profile page showing your name and account email/ID, and may request proof of ownership if the wallet name does not match the casino account.
Processing time is typically 1โ24 hours after you upload complete, readable files. If Spinjo requests extra checks or your documents need manual review, verification can take 24โ72 hours.
Spinjo rejects submissions when photos are blurry, cropped, or taken under glare, when the address document is older than 3 months, or when the payment method details do not match the account holder. Resubmitting corrected files restarts the review timer from the time of the last upload.